Amanda H.
What You Should Do BEFORE Cutting Your Marketing Budget
For many people, businesses, and academic institutions, the past few months have been a period of careful budgeting and unease about the near furture. But instead of operating from a scarcity mindset, we recommend shifting to an opportunity mindset. As an academic institution, it’s important to always carefully manage your budget, so at times like these, it’s even more important to look at what needs to be preserved and what might need to be cut… but also what unique opportunities the situation might present.
You may be asking: “Should I cut my marketing budget?” While this may seem effective in the short term, its long-term consequences could have a severe impact on your institution’s enrollment rates. To prevent this, it’s best to exhaust all other avenues before eliminating your higher ed marketing budget. Here are a few key steps you should take beforehand.
Perform an Audit
First and foremost, it’s important to determine where all of your enrollment marketing budget is going.
- What active marketing campaigns do you have running?
- How much do they cost?
- What’s the return on investment for each of them?
Get a solid dataset to work with and you’ll have a much better idea of gaps in your budget, instances of overspending, and other issues. Once you’ve identified the issues via an audit, it’s much easier to address them.
Don’t Overlook Your Content
In addition, it’s also worth auditing the contents of each of your marketing campaigns. This isn’t an audit in the financial sense; it’s more to determine whether or not a marketing campaign is doing its job. Similar to a program page, each ad campaign you put out should clearly state the name of your organization, the specific program or degree you’re advertising, the traits that set your institution apart from the competition, and a clear call to action. If any of your ad campaigns lack these elements, you’ll likely notice a sub-optimal ROI.
Similarly, your organic social content and email marketing campaigns should be reviewed the same clarity of message. Before cutting the wrong thing and making your overall problem even worse, you should first identify each of these issues, resolve them, and you’ll start seeing results!
Add a Dash of Clarity to Improve Campaign Effectiveness
To help you resolve the issues you identified above, we recommend using a proven advertising framework, like the Storybrand framework. This framework is designed to provide you with a simple and achievable structure to follow to help you strengthen your marketing message, focus on your ideal audience, optimize your efforts, and turn a slow trickle of viewers into a steady stream of enrollments.
The Storybrand framework’s effectiveness stems from the fact that it creates a narrative for each viewer in which they are the protagonist of their story and you are their wise mentor, similar to the classic hero’s journey. As their guide, you will provide them with valuable insights that allow them to avoid pitfalls and achieve their dreams. By showing them the possibilities that open up if they work with you, it becomes much easier for you to turn your viewers into students.
Determine Areas That Can Be Cut
Of course, no marketing campaign is perfect. Any advertising effort is going to have areas with unnecessary spending, and part of optimizing your marketing budget is finding these areas and trimming them back a bit. If you’ve performed your audits, made the necessary adjustments, and still aren’t seeing results from certain advertising campaigns, it might be worth making some slight cuts here and there. Bear in mind that your marketing budget should remain almost entirely intact, with your cuts, if there are any, only targeting the problem areas.
Refocus Your Efforts
With some minor cuts done, you should have a bit of extra cash freed up. Remember, though, that for most educational institutions, excess funding doesn’t roll over between years, so it’s best to not let that money sit around for too long. Instead, redirect the money to the most successful parts of your marketing campaigns to further bolster their reach and effectiveness.
Once you’ve redirected your funds, continue to carefully monitor the remaining parts of your marketing campaign. Ensure that they’re continuing to produce the high RoI you need, and if they stop doing so, repeat the audit process as needed. Eventually, you should be able to reach a sort of equilibrium in which your marketing campaign consistently yields the results you’re looking for.
Give Your Campaign a Makeover
If your campaign continues to underperform, though, don’t throw in the towel just yet! Chances are, all your advertising efforts need are a little bit of adjusting. For example, it’s worth examining the strategy you’re using. Marketing is more than just tossing a few advertisements out into the wild and waiting for people to engage. Rather, it requires careful planning, a solid strategy, and time. Without that sense of direction to guide your campaign, you may not see the results you’re looking for.
This is when getting in touch with a third-party team of industry experts can prove extremely useful in your decision-making process. With years of experience in digital marketing and serving higher education institutions like yours, our team at Greenstone Media can help you build the effective marketing campaign you’ve been looking for.
We offer:
- Comprehensive Marketing Audits and Blueprints (so you have a clear plan)
- Detailed Consulting and Reporting (for ongoing campaign effectiveness)
- Copywriting and Design Overhauls (to boost engagement)
- Enrollment Funnel Creation and Setup (CRO to capture and convert more leads)
- Campaign Execution and Management (so you don’t have to)
For the results you want, the advertisements you need, and a team you can trust to utilize your budget effectively, get in touch with us today!
BACKGROUND:
Southeast Tennessee Development (SETD) strengthens communities in Southeast Tennessee and Northwest Georgia through a people-centered approach. By delivering impactful programs in community development, aging and disability services, and workforce advancement, they collaborate with local governments to enhance well-being while preserving the region’s unique culture and history.
BUSINESS CHALLENGE:
A website re-vamp was long overdue for SETD. They consistently worried if contact form submissions were reaching the appropriate team members, leading to potentially missed opportunities. Much of the content was outdated and need of improved organizstion or consolidation in many cases. Because of their outdated website, the organization struggled to effectively share updates and engage with the community, and their visitors struggled to find the information they needed.
Goals
Create a user-friendly, visually appealing website.
Develop a clear and intuitive user experience (UX/UI), making it easy for visitors to understand the organization’s mission and offerings.
Improve backend management, public outreach efforts, engagement, and clarity.
THE SOLUTION:
SETD now has a new site that is consolidated and simplified, providing a better user experience for them and their target audience. Greenstone Media provided end-to-end website design and development services, creating a modern, user-friendly website built on WordPress and utilizing a robust drag-and-drop page builder. To ensure seamless management, Greenstone Media also conducted a website training session, empowering the SETD team to easily maintain and update their site on their own.
THE RESULT:
Home page before:
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Home page after:
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BACKGROUND:
The Southeast Tennessee Area Agency on Aging and Disability (SET AAAD) empowers older adults and individuals with disabilities to live with dignity and independence in their homes and communities. They offer a range of services, including benefits assistance, in-home support, transportation, caregiver support, and nutritional programs, ensuring access to essential resources and compassionate care.
BUSINESS CHALLENGE:
The Southeast Tennessee Area Agency on Aging and Disability website lacked clear navigation and user-friendliness, making it difficult for visitors to access essential services and information. The site’s outdated design and content organization failed to effectively communicate their full range of programs and support options. Additionally, the lack of streamlined contact forms and resource access hindered their ability to efficiently connect with those seeking assistance. This resulted in missed opportunities to reach and serve more individuals in need.
Goals
Create a user-friendly, accessible platform, making it easy for users to find information, access support, and connect with the organization.
Effectively showcase their services and resources for aging adults and individuals with disabilities.
Enhance engagement, simplify navigation, and clearly communicate their mission.
THE SOLUTION:
Greenstone Media redesigned and developed Setaaad.org’s website to create a modern, user-friendly platform that clearly communicated their mission and services. The new site featured intuitive navigation, streamlined content organization, and improved accessibility to ensure users could easily find resources and support. Additionally, Greenstone integrated mobile optimization, SEO best practices, and clear calls-to-action, enhancing the website’s reach and effectiveness in serving the community.
THE RESULT:
Home page before:
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Home page after:
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BACKGROUND:
The American Job Center Southeast TN connects people with jobs by providing workforce solutions for businesses and individuals in Southeast Tennessee and beyond. Through a dynamic public-private partnership, they offer career training, job placement, adult education, and specialized programs for youth and individuals with disabilities.
BUSINESS CHALLENGE:
The American Job Center faced challenges with an outdated website that was difficult to manage for their small team. They needed a dynamic, user-friendly platform that allowed for easy updates and better showcased success stories. With year-over-year funding reductions and fewer staff available for community outreach, they required a more effective way to share information and engage job seekers. Optimizing their website was crucial to expanding their reach and ensuring their services remained accessible to those who needed them most.
Goals
To make it easier for visitors to navigate the website and access essential services. To be more visually appealing for outreach efforts and engagement.
A modern, user-friendly website with an improved UX/UI design. A mobile-responsive interface was a priority to ensure accessibility across all devices.
To encourage visitors to take action rather than leave the website without connecting with the team.
THE SOLUTION:
American Job Center Tennessee partnered with Greenstone Media to redesign their website. After collaborating with our team to consolidate and organize content, and rebuild pages using WordPress and a drag-and-drop page builder, they now have a site that is easier for visitors to navigate and easier for their team to manage.
The site has a refreshed homepage design and updated messaging to help visitors better understand how American Job Center can help shape their future, and has done so for thousands of individuals already.
THE RESULT:
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BACKGROUND:
Chris Johnson Landscapes is a plant-focused residential landscaping company in North Carolina that specializes in creating beautiful, functional outdoor spaces with locally sourced plants and detailed design consultations. Known for exceptional quality and consistent 5-star reviews, they empower clients with the resources and confidence to maintain their stunning landscapes year-round.
Goals
Showcase their plant-focused expertise and exceptional landscaping services with high-resolutiton images and engaging copy.
Develop a visually appealing and user-friendly site that clearly communicates their unique value proposition.
Establish an online presence to build on their word-of-mouth success and increase online leads.
THE RESULT:
Marketing Website
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BACKGROUND:
SignatureForms.ai (branded internally as ConsentAI) is a B2B SaaS platform designed for organizations that regularly collect signed consent from clients, patients, or customers. The platform serves multi-tenant clients including healthcare providers, legal firms, wellness businesses, and professional service agencies who need a modern, compliant, and engaging way to obtain documented consent at scale.
The company operates on a role-based multi-tenant architecture, supporting super-administrators, client organizations, and their individual users, each with
scoped access to their own consent data, contacts, and generated media.
Goals
THE RESULT:
AUTOMATION SAVINGS:
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100% of the script-writing process automated via OpenAI eliminating manual copywriting for consent video narrations.
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End-to-end pipeline from PDF upload to recipient link generation reduced from hours of manual effort to minutes of automated processing.
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Batch sending to entire contact lists replaces one-by-one email composition, enabling consent campaigns to hundreds of recipients in a single action.
ENGAGEMENT IMPROVEMENT:
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AI avatar video format replaces static PDFs, delivering a significantly more engaging consent experience increasing likelihood that recipients actually review the content before signing.
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Comprehension quizzes create a verifiable engagement record, reducing legal risk associated with uninformed signatures.
SCALABILITY:
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Multi-tenant architecture enables the platform to onboard and serve unlimited client organizations, each fully isolated in their own data scope.
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Dual video provider support (HeyGen + Runpod) ensures business continuity and allows cost optimization based on volume.
COMPLIANCE & TRACEABILITY:
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Every signature action is timestamped and tied to a unique recipient link, creating a defensible digital audit trail.
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Signed PDFs are captured, stored, and retrievable meeting documentation requirements for regulated industries such as healthcare and legal services.
OPERATIONAL EFFICIENCY:
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Automated scheduler eliminates need for manual follow-up on video generation, form expiry, and status syncing.
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Admin-editable OpenAI system prompts allow non-technical staff to continuously improve AI output quality without developer intervention.
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